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Home/Service Areas/Louisiana/Metairie/Commercial Hail Damage Repair

Commercial Hail Damage Repair in Metairie, LA

Big Easy Roofing assesses and repairs hail damage on Metairie commercial roofs. On a low slope membrane the damage is often not visible from the surface at all, because the impact fractures the membrane and crushes the insulation underneath while the top still looks sound. Core cuts and a moisture survey are what establish the real extent, and both are photographed and recorded.

$4 to $14 /sqftEstimated, repair area only
Core cutsHow extent is established
Post sunsetInfrared survey window
1 yr workmanshipOn the repair scope

Metairie commercial hail damage at a glance

Hail damage on a Metairie commercial roof is measured by core cut and moisture survey rather than by walking the surface. Estimated repair runs $4 to $14 per square foot across the affected area only. What decides repair against recover is how far the crushed wet insulation has spread beneath it.

Estimated repair cost

$4 to $14 per sq ft

Estimated market range across the damaged area only, not the whole roof. Membrane type, the depth of insulation being replaced and roof access all move it.

Estimated core cut

$150 to $400 each

A destructive test opening cut through membrane, insulation and down to the deck, then patched to the manufacturer detail. Several are taken across the roof so the result is a map rather than a single reading.

Survey method

Cores plus moisture map

Core cuts show the layers directly. Infrared or a moisture gauge shows where else to cut. Neither replaces the other, and a report built on only one of them is a partial answer.

Infrared conditions

Clear dry evening

Infrared reads heat retained by wet material after sunset, so it needs solar loading during the day, a dry exposed surface, low wind and a clear survey window. Ballast, ponding and highly reflective coatings can make the results unreliable rather than simply absent.

Estimated timeline

Survey same week

Survey usually within the week subject to roof access and weather, with the infrared element scheduled for a suitable evening. Repair length depends on how much insulation is being taken out and replaced.

Warranty

1 yr workmanship

Big Easy Roofing workmanship warranty on the repair scope. Where the roof is still inside a manufacturer warranty, we quote the method that manufacturer publishes so the cover is not put at risk.

Every figure on this page is an estimate, not a quote, and is subject to Big Easy Roofing sign off. Cost and timescale depend on size, pitch, access, weather, materials and whatever is found once work starts, so call Big Easy Roofing on (504) 800-8196 and we will come out and give you an estimate for your own roof.

A commercial roof does not show hail the way a shingle roof does. On a residential roof the evidence is on the surface, which is why residential assessment counts bruises in a marked test square. On a low slope membrane over rigid insulation the stone does something different: it fractures the membrane where the board underneath cannot support it and it crushes the insulation itself, and both of those can sit under a surface that still looks intact from standing height.

That is the single most useful thing to understand before anyone quotes on a Metairie commercial hail job. A walk over the roof establishes almost nothing on its own. The damage is confirmed by opening the assembly at points chosen deliberately across the roof, seeing the membrane, the insulation and the deck in section, and then mapping how far the wet insulation extends from there. Anyone offering a firm price after twenty minutes on the roof has not done that.

Big Easy Roofing does not tell you what your policy does or does not do, and Louisiana law prohibits a contractor from interpreting policy coverage or duties. Those questions belong to your insurer or to a licensed public adjuster. What a roofer can properly do is establish the physical cause, record it thoroughly, and write a good faith itemised and detailed estimate, and that record is what this page is about.

How hail behaves on each commercial system

Five roof systems cover most Metairie commercial stock and hail leaves a different signature on each. The table sets out what the stone actually does to each one, how the damage is confirmed, and what a repair involves. The evidence method changes more between systems than the price does.

Roof systemWhat hail does to itEstimated repairHow it is confirmed
TPO or PVC single plyFractures the sheet over unsupported insulation, splits laps, often visible only from beneath$5 to $12 per sq ftCore cut, then heat welded repair
EPDM single plyPunctures and stretches the sheet, damages seams and flashing at curbs and drains$4 to $11 per sq ftCore cut, then taped or adhered repair
Modified bitumen or built upBruises and fractures the cap sheet, drives granule loss, opens the plies beneath it$5 to $13 per sq ftCore cut through the full ply build up
Standing seam or profiled metalDents panels, which may be cosmetic, and damages the coating and the fastener seals$6 to $14 per sq ftPanel by panel survey plus coating check
Any system over wet crushed insulationInsulation is compressed and holds water, with poor drying potential and reduced thermal performanceRecover or replaceInfrared or moisture gauge mapping

Estimated market ranges across the affected area only, and they assume a reasonably large contiguous repair area. Small isolated repairs carry mobilisation and minimum charges that push the per square foot figure well above these bands. Membrane type, insulation depth and roof access set the real number. Call (504) 800-8196 for a documented hail survey on your Metairie commercial roof.

Permit, code and the manufacturer warranty on a hail repair

Do not assume a commercial hail repair in Metairie is permit free. Jefferson Parish publishes a roofing exemption for one and two family dwellings only, and its minor repairs clause needs the Building Permits Department to approve it case by case. We confirm the scope with the parish rather than guessing at it.

Jefferson Parish permit

Confirm the scope

The parish's published no permit list covers a change of roof covering only, and gutter work, on one and two family dwellings. There is no commercial equivalent. A separate clause allows minor ordinary repairs without a permit with the Building Permits Department's approval, which is discretionary rather than automatic.

Stamped plans

Expect them

Jefferson Parish's published commercial submittal requirements call for a complete set of plans by a Louisiana registered architect or civil engineer, with a statement of supervision on the first sheet, and the parish publishes no roofing specific exemption from that. It also notes that circumstances particular to an application may dictate deviations, so the scope is confirmed before anything is filed.

Keeping the manufacturer warranty

Their detail, their material

A membrane still inside its no dollar limit or material warranty can usually be repaired without affecting it, provided the work follows the manufacturer's published detail in their material and any other warranty condition, which often includes using an approved contractor. A patch in the wrong material is the reliable way to cause a problem.

The limit on recovering

Count what is there

The building code does not set a flat cap of two roof coverings. What it does is bar a recover where two or more applications already exist, and a full tear off resets that count. On a hail job that matters, because a roof that has already been recovered once has fewer options than a roof that has not.

What we document, and what we do not

Big Easy Roofing records the physical evidence: dated and located photographs of each core cut with the layers visible, the moisture map, impact evidence on soft metal and on rooftop equipment, and the measured extent of affected area. That pack plus a good faith itemised and detailed estimate is the deliverable.

What we do not do is tell you what your policy does. Louisiana law prohibits a contractor from interpreting policy coverage or duties, or from advertising or soliciting as an insurance claims specialist. Those questions go to your insurer or to a licensed public adjuster, and it is worth knowing that a public adjuster may not also perform the roofing work on a claim they have processed, so anyone offering you both is offering something the law does not allow.

Cosmetic against functional on a metal roof

A dented metal panel that has not been breached and whose coating is intact is a different finding from one where the impact has cracked the finish, opened a seam or crushed a fastener seal. The first is an appearance question, the second is a water question, and they are genuinely different things rather than two words for the same damage.

The distinction is contested often enough that it is worth documenting properly either way. We record panel by panel, note where the coating is broken and where it is not, and say plainly which category each area falls into rather than pushing everything into whichever one is more convenient.

What hail leaves behind on a Metairie commercial roof

Three findings recur on Metairie commercial hail surveys, and only one of them is visible from the surface. That is why the survey drives the scope rather than the walk over, and why two roofs with identical looking tops can need completely different work underneath.

Crushed insulation under an intact looking membrane

This is the finding that changes the job. The stone compresses the rigid board under the membrane, the board holds water from that point on, and its thermal performance is materially reduced because crushed insulation does not recover its shape. How much drying potential is left depends on the insulation type, its facer and the membrane above. That membrane can still be shedding water perfectly well.

It only shows up in section, which is why cores are cut and why the moisture survey exists to decide where to cut. A roof that reads sound on a walk over and holds a large wet area on the moisture map is the normal outcome, not an unusual one.

Soft metal and rooftop equipment carrying the clearest evidence

The best physical record of a hail event on a commercial building is often not the roof surface at all. Condenser fins on rooftop HVAC units, vent caps, counterflashing, gutter and downspout, and any painted soft metal will hold impact marks with a clear directional pattern.

We photograph all of it as part of the survey, because it establishes that an impact event reached this specific building and roughly from which direction, which is a physical fact a roofer can properly record.

Damage found at the details rather than the field

Curbs, drains, pitch pockets, skylights and parapet junctions take hail badly because the membrane there is already worked, layered and often unsupported. A field of membrane can survive a storm that opens every detail on the roof.

That is worth knowing before a price is agreed, because detail work is slower per square foot than field repair. A quote built on field area alone will not cover it, and where the leak has already started a Metairie commercial leak detection runs alongside the hail survey.

Big Easy Roofing Commercial Hail Survey Process

Four steps, and the price is not fixed until the third one, because on a commercial hail job the extent of the damage is a survey result rather than a judgement made from the surface. The record is built as we go and handed over whatever you decide to do with it.

Roofing inspector documenting the surface of a flat commercial roof
01

Roof access and surface survey

Usually within the week, subject to access. We walk the field and every detail, photograph impact evidence on the membrane, on soft metal and on rooftop equipment, and mark up where the surface evidence points before anything is opened.

02

Moisture mapping to decide where to cut

Infrared on a suitable clear dry evening after a sunny day, or a moisture gauge where conditions or the roof surface rule infrared out. This is what turns a guess about extent into a map, and it is the step most surface only quotes skip.

03

Core cuts, then a fixed written scope

Cores are cut at points chosen from the map, photographed with the membrane, insulation and deck visible, and patched to the manufacturer detail. Only then is the scope written, itemised and detailed, with the affected area measured rather than estimated.

04

Repair in the system it is built in

TPO and PVC are heat welded, EPDM is taped or adhered, modified bitumen is repaired through its ply build up, and metal is addressed panel by panel. Wet insulation is cut out and replaced rather than covered over. Workmanship warranty is filed with the invoice.

Everything else we do in Metairie

The rest of the Big Easy Roofing services available in Metairie, each with its own page, crew and written scope. Where the moisture survey shows the wet insulation has spread past the point of repair, a Metairie commercial re-roof is priced against the repair in the same document.

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Metairie Commercial Hail Damage Repair FAQs

The questions Metairie building owners and property managers ask after a hail event, answered before you have to pick up the phone.

Topic

Question not here?

Ask us anything about your Metairie commercial roof. We usually answer the same day, no charge and no obligation.

Call (504) 800-8196
How do I know if hail damaged my Metairie commercial roof

Often you cannot tell by looking, which is the main difference from a house. On a low slope membrane the stone fractures the sheet over unsupported insulation and crushes the board beneath, and the surface can still look sound. The reliable indicators are impact marks on soft metal and on rooftop equipment, and the confirmation is a core cut that shows the membrane, insulation and deck in section.

How much does commercial hail damage repair cost in Metairie

Estimated ranges across the affected area only, not the whole roof. TPO and PVC run $5 to $12 per square foot, EPDM $4 to $11, modified bitumen and built up $5 to $13, and metal $6 to $14. Each core cut runs an estimated $150 to $400. The depth of insulation being replaced and roof access move the figure more than the membrane type does.

Why do you cut holes in a roof you have been asked to repair

Because it is the only way to see the assembly. A core cut opens membrane, insulation and deck in section at a chosen point, is photographed, and is then patched back to the manufacturer detail. Several are taken across the roof so the result is a map of the damage rather than one reading. The alternative is pricing work on an assumption about what is under the surface.

What is the difference between infrared and a moisture gauge

Infrared reads heat retained by wet material after sunset, so it needs solar loading during the day, a dry exposed surface, low wind and a clear survey window, and ballast, ponding and highly reflective coatings can all make the results unreliable. A nuclear moisture gauge responds to hydrogen and compares counts against a known dry area, works in conditions infrared cannot, and needs a licensed operator because of its radioactive source. Neither reports a percentage of water and neither replaces a core cut.

Do I need a Jefferson Parish permit for a commercial hail repair

Do not assume you do not. The parish publishes a roofing exemption for one and two family dwellings only and there is no commercial equivalent. Its minor ordinary repairs clause allows some work without a permit but only with the Building Permits Department's approval, decided case by case rather than automatically. Big Easy Roofing confirms the scope with the parish before work starts.

Will a hail repair void my roof manufacturer warranty

It should not, provided the repair follows the manufacturer's published detail using their material and meets any other condition in the warranty, which often includes the work being done by an approved contractor. A repair made in the wrong material or by the wrong method is the usual cause of a problem. We quote the compliant method, and where a warranty has already expired we say so plainly.

My metal roof is dented but not leaking, is that damage

It is two different findings and they are worth separating. A dented panel with an intact coating and no breach is an appearance question. A dent that has cracked the finish, opened a seam or crushed a fastener seal is a water question and will shorten the life of the roof. We survey panel by panel and record which category each area falls into rather than pushing everything into one.

When does hail damage stop being a repair

When the wet crushed insulation has spread past the point where cutting it out makes sense. Isolated wet areas are cut out and replaced. Widespread wet insulation usually has poor drying potential and materially reduced thermal performance, so money spent on repairs is going into a deck that needs recovering or replacing. The moisture map and the core cuts answer this, not the age of the roof.

Can you tell me whether this will be paid for

No, and no Louisiana contractor may. La. R.S. 37:2159.1 prohibits a person performing contracting services from interpreting insurance policy provisions regarding coverage or duties, and from advertising or soliciting as an insurance claims specialist. Those questions go to your insurer or to a licensed public adjuster. What we provide is the physical record and a good faith itemised, detailed estimate. Worth knowing: a public adjuster may not also perform the roofing work on a claim they have processed.

Do you work on commercial roofs across Metairie and Jefferson Parish

Yes. Big Easy Roofing surveys and repairs commercial roofs across Metairie, including the Veterans Boulevard and Airline Drive corridors and the industrial stock toward the parish line, and coverage extends to Kenner, Harahan, River Ridge, Gretna and the rest of Jefferson Parish.

Book a documented Metairie commercial hail survey

Roof access survey, moisture mapping and photographed core cuts, then an itemised and detailed written scope with the affected area measured rather than estimated.

Call (504) 800-8196
Commercial Hail Damage Repairin Metairie